[00:00:08] Speaker 01: I'd like to reserve three minutes for rebuttal, please. [00:00:13] Speaker 01: The District Court erred in two ways in denying Ms. [00:00:17] Speaker 01: Jones's Section 4 petition. [00:00:19] Speaker 01: First, it failed to see that the plain text of the contract requires an arbitrator and not a JANS administrator. [00:00:50] Speaker 01: by severing the offending provision. [00:00:52] Speaker 01: Jam's Rule 6E, which under Starz's reading, delegated key and weighty legal decisions improperly to an administrator and created a non-starting process. [00:01:41] Speaker 01: as recently as Hackman in which this court looked at the validity of a delegation clause. [00:01:46] Speaker 01: We also see it in cases like Patrick and Mohammed in which courts looked [00:02:13] Speaker 01: In fact, the Supreme Court's made it pretty clear that most, or at least many, objections to arbitrations don't wind up getting resolved in court. [00:02:25] Speaker 01: And here we have an agreement where JAMS rules, which are written into the agreement. [00:02:43] Speaker 01: This is a data breach case, right? [00:02:45] Speaker 01: Why hasn't it already been arbitrated? [00:02:48] Speaker 01: What's taken so long? [00:03:20] Speaker 01: I mean, you could have gotten a result once maybe years ago. [00:03:26] Speaker 01: I can't help but feeling that your office doesn't really want a merits result. [00:03:34] Speaker 01: It wants to tie up the system into a knot and make it so burdensome that stars will capitulate because of the cost of the process rather than attaining a result in front of a neutral arbitrator as set forth [00:03:53] Speaker 01: Why don't we have an agreement? [00:03:54] Speaker 01: Why don't we have a result based on that agreement? [00:03:57] Speaker 01: Your Honor, because the terms provide for individual arbitration. [00:04:00] Speaker 01: Well, where do they provide for individual arbitration? [00:04:04] Speaker 01: The terms themselves at Excerpts of Record 496 state that arbitration shall be in an individual capacity, and then turning to the JAMS rules. [00:04:11] Speaker 01: Well, but it can't be a class capacity, but it doesn't say it can't be in a consolidated capacity, and the JAMS rules, which are written into the agreement, provide for consolidation. [00:04:25] Speaker 01: Jim's administrators to decide at the threshold. [00:04:29] Speaker 01: Well, actually, I think they sort of do. [00:04:31] Speaker 01: Rule one provides for decisions to be made before an arbitrator has been selected. [00:04:36] Speaker 01: Your Honor, Jim. [00:04:37] Speaker 01: Why should the, no court would stand for 7,000 separate lawsuits? [00:05:02] Speaker 01: Now, the parties delegated interpretive disputes, including disputes over who are the proper parties to the arbitration, to the one neutral arbitrator that's defined under Jams Rule 7. [00:05:16] Speaker 01: What about Jams Rule 1? [00:05:18] Speaker 01: Jams Rule 1 provides that the National Arbitration Committee, or the Office of Jams General Counsel, or their designee, [00:05:33] Speaker 01: handled under Rule 7 by the one neutral arbitrator. [00:06:11] Speaker 01: Imagine a world in which an arbitrator, an individual arbitrator, is more likely to award an individual that $2,500 than if there is a massive consolidation. [00:06:43] Speaker 01: is true here. [00:07:42] Speaker 01: of arbitration in isolation. [00:07:45] Speaker 01: It's that any of these changes, from the traditional bilateral format that's the prototype under Viking River cruises of what the FAA protects, brought the same changes. [00:07:56] Speaker 01: And so there is a legitimate justification. [00:07:58] Speaker 01: These are brought as lawsuits. [00:07:59] Speaker 01: Do you think there's any court that would tolerate having 7,000 separate cases tried separately? [00:08:06] Speaker 01: You remember, that's what the parties agreed. [00:08:18] Speaker 01: You know that no court would stand for that. [00:08:22] Speaker 01: That's – I – I acknowledge that, Your Honor. [00:08:25] Speaker 01: Okay. [00:08:25] Speaker 01: But that's what the parties agreed. [00:08:26] Speaker 01: And arbitration is a creature of contract. [00:08:29] Speaker 01: The parties here have agreed to a contract that provides for individual bilateral arbitration and a contract in which threshold disputes are determined by an individual arbitrator. [00:08:39] Speaker 01: Okay. [00:08:39] Speaker 01: Let me go back. [00:08:41] Speaker 01: Go ahead, Judge Kuhl. [00:08:41] Speaker 01: Judge Kuhl, I have a question. [00:08:43] Speaker 01: Yes, Your Honor. [00:08:44] Speaker 01: I have a question or two for you, first of all. [00:08:48] Speaker 01: once there's a consolidation of 7,000 individual claims. [00:08:58] Speaker 01: Am I right that the contract terms would permit any one of those 7,000 people to object to the identity of the arbitrator? [00:09:15] Speaker 01: Yes, Your Honor, I think the issue here is that [00:09:18] Speaker 01: that right necessarily impacts the rights of other claimants. [00:09:23] Speaker 01: And so when Jams decided, the answer to your question is yes, that is correct, but the issue is that STARS then submitted to Jams that one individual's disqualification should serve as a disqualification for all of the consolidated claimants. [00:09:49] Speaker 01: the merits of the case ended up never having an individual arbitrator in which it could go before. [00:09:59] Speaker 01: Let me follow up with that. [00:10:00] Speaker 01: If class actions are not available here because the provision states [00:10:15] Speaker 01: its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. [00:10:23] Speaker 01: And I think we all agree there's no class proceeding at issue here. [00:10:28] Speaker 01: When JAMS consolidated 7,300 cases, does that take on the nature of a representative proceeding or is that still a different term in your view? [00:10:40] Speaker ?: In theory, it is technically [00:10:51] Speaker 01: necessarily. [00:10:52] Speaker 01: But I think in Heckman, the court made clear that even if you call something representative, it's not sort of a talismanic marker. [00:11:01] Speaker 01: The issue in Heckman, or one of the issues in Heckman, was that you had this possibility that there would be binding decisions that would bind one individual and also bind later filed individuals or bind individuals in the same batch. [00:11:16] Speaker 01: And I think in that sense, [00:11:18] Speaker 01: This looks a lot like a consolidated, or excuse me, a representative proceeding. [00:11:23] Speaker 01: I mean, that's what I thought, because if the nature of the efficiencies to be gained by consolidation is that there's this common question about whether there was a statutory violation, that an arbitrator would presumably be focused on one case, perhaps as a bellwether, with a broader impact on others. [00:11:44] Speaker 01: Is that a representative proceeding of a kind, or should we think of this differently? [00:11:52] Speaker 01: No matter how many numbers of people, you can consolidate and it's still not representative. [00:11:58] Speaker 01: You're right, it's a great point, and it's a semantic distinction, I think, without a difference. [00:12:04] Speaker 01: It's not semantics, because either the terms of use prohibit it, or they don't. [00:12:46] Speaker 01: of the cases differ. [00:12:49] Speaker 01: The facts of each individual case will vary wildly, Judge Clifton, because you'll end up with a situation where each individual person has watched at different times, different numbers of videos. [00:12:59] Speaker 01: And so there are significant factual distinctions, and those were down to discovery and the like. [00:13:04] Speaker 01: But you're seeking statutory remedy, a statutory penalty. [00:13:09] Speaker 01: I'm at a loss as to what impact the individual differences will have on the arbitration. [00:13:17] Speaker 01: So one individual might have watched multiple videos in which data was transmitted through the metapixel, and others might have only watched one. [00:13:26] Speaker 01: And so there are going to be variances necessarily between those cases. [00:13:31] Speaker 01: I'll reserve some time for a couple. [00:13:32] Speaker 01: Thank you. [00:13:52] Speaker 01: May it please the court. [00:13:54] Speaker 01: My name is Jeffrey Tsai on behalf of Respondent Stars Entertainment. [00:14:34] Speaker 01: of that artificiality as applied here. [00:15:09] Speaker 01: Just to make this clear, cut at least from me, if the terms of use had said no class or representative or consolidation, and then STARS asked Jams to consolidate and Jams does consolidate, would [00:16:00] Speaker 01: And in my hypothetical, not through consolidation. [00:16:04] Speaker 01: Isn't that now a gateway question? [00:16:25] Speaker 01: question. [00:16:26] Speaker 01: The separate question of how the parties have agreed to arbitrate is a question that's reserved for the arbitrator itself. [00:16:35] Speaker 01: That distinction is pretty key because the issue of when the courts are authorized to come in relate to what the courts have referred to as merits based questions. [00:16:46] Speaker 01: That's the question of arbitrability and in that instance the question of whether the parties have agreed to arbitrate would be something for the court [00:17:29] Speaker 01: And if it's just a blatant contradiction from what the agreement to arbitrate was, that is reserved for jams and the court would have no jurisdiction to review that issue. [00:18:12] Speaker 01: have agreed to arbitrate and are arbitrating. [00:18:14] Speaker 01: So the question then becomes that gating question, which I would submit to the court is the true question, is whether or not in a situation where the parties are already underway, which is this case, in arbitration, does the FAA permit that party to nevertheless be an aggrieved party? [00:18:32] Speaker 01: We would submit no, and that's why we believe the court should affirm Judge Cato's decision in that regard. [00:18:39] Speaker 01: But even if the court [00:20:10] Speaker 01: fundamentally, the petitioner, with a decision that has been made so far in arbitration. [00:20:15] Speaker 01: But that is the decision. [00:20:17] Speaker 01: Could you answer whether you think a mass consolidation of cases, like this one year over 7,000, whether you believe that that might be perceived as a representative proceeding or not, and if not, why not? [00:20:33] Speaker 01: It is not a representative proceeding for a couple of reasons, the first of which is that the notion, including how [00:21:46] Speaker 01: as the court referred to in Viking River, is not, as the court said, two and only two parties in their individual capacities. [00:21:56] Speaker 01: The court there was referring to this idea that bilateral arbitration can include many things more than just one against one, and it is contra, it is opposed to. [00:22:18] Speaker 01: here is that the arbitrator is not going to delve into the facts of 7,000 different cases, but will intend to reach common questions of law or in fact, and specifically, you know, maybe the statutory violation issue and whether it's liable or not, and whatever [00:22:44] Speaker 01: broader. [00:22:46] Speaker 01: Why isn't that representative in a sense? [00:22:49] Speaker 01: I think one might be able to find cases that talk about bellwether cases as being representative for others. [00:22:58] Speaker 01: It's not representative [00:23:18] Speaker 01: given issue is ultimately going to be one that that arbitrator must decide and I will note [00:23:53] Speaker 01: and a set of claimants under separate representation. [00:23:58] Speaker 01: And those individuals don't want to consolidate because they want to have their attorneys litigate their claims. [00:24:23] Speaker 01: things that should tether the court to this reason is that every claimant fundamentally will still have the opportunity to be heard, which is contra to what the court found in Hetman. [00:24:35] Speaker 01: Every claimant… Chancellor, shed gold if I can ask you a question, please. [00:24:39] Speaker 01: Certainly, Ron. [00:24:40] Speaker 01: You said in your answer earlier to one of the questions that the arbitration is underway [00:24:54] Speaker 01: arbitrator ever been selected is one question I have. [00:24:59] Speaker 01: Then second, if there are 7,000 consolidated claimants and any one of them can disqualify an arbitrator, how will there ever be an arbitrator to proceed in the arbitration? [00:25:21] Speaker 01: Thank you, Your Honor. [00:25:23] Speaker 01: The answer to [00:25:34] Speaker 01: every arbitrator who has been proposed so far by Jams. [00:25:39] Speaker 01: That does in part at least answer the court's second question, which is every single claimant at some point in time has objected to one of the arbitrators who's been appointed by Jams, every single one. [00:25:54] Speaker ?: And that itself illustrates [00:26:03] Speaker 01: any of her rights under law. [00:26:53] Speaker 01: able to object, that will happen. [00:27:22] Speaker 01: is one that would allow for, ultimately, the arbitrator to be appointed. [00:28:08] Speaker 01: At that point any other objection that's made to disqualify would have to be one for cause. [00:28:14] Speaker 01: That's correct. [00:28:57] Speaker 01: of certain rules in a doping case. [00:28:59] Speaker 01: It was a track star in a doping case. [00:29:02] Speaker 01: The Second Circuit in that case specifically found that this is a party's objection to, in this case, the application of certain rules is not the equivalent of a refusal to arbitrate. [00:29:17] Speaker 01: The final point I'll make, which hopefully is, to Judge Glipton's point earlier, this notion of the big picture, is that fundamentally, [00:29:27] Speaker 01: both California law and federal law, and it's reflected in numerous different cases, encourages the consolidation of arbitration. [00:29:35] Speaker 01: Those are cases like Compañia Espanola, another Second Circuit case, but also the Viking River Cruises case that was mentioned before. [00:30:01] Speaker 01: a problem with what's happening that is for the arbitrator ultimately to decide, because it's what the parties agreed to do. [00:30:09] Speaker 01: If there are no additional questions, then I want to thank the Court for its time this morning. [00:30:15] Speaker 01: Thank you, Counsel. [00:30:23] Speaker 01: Your Honor, I'd like to start by [00:30:44] Speaker 01: chance administrators have authority under [00:31:16] Speaker 01: In short, to decide that consolidation is inappropriate in all circumstances. [00:31:21] Speaker 01: That is for the arbitrator. [00:31:22] Speaker 01: The parties agree to that. [00:31:24] Speaker 01: But an individual arbitrator is what the Toms and the Jams rules require for the decision on that threshold dispute. [00:31:31] Speaker 01: And it goes pregnant. [00:31:32] Speaker 01: I'm not so sure that's the case, but it also sounds like chicken and egg. [00:31:45] Speaker 01: that simply thwart the process from proceeding. [00:32:19] Speaker 01: You're not prepared to play ball. [00:32:21] Speaker 01: You're not prepared to go to Superior Court. [00:32:25] Speaker 01: We will argue, if we have to, that an individual arbitration is what's required when that arbitrator is appointed. [00:32:50] Speaker 01: got the jams rules that have been agreed to. [00:32:53] Speaker 01: But we have a contractual term that doesn't say, unlike Heckman, no individual arbitration. [00:32:58] Speaker 01: It says the potentially ambiguous phrase that Judge Sanchez was pointing to. [00:33:05] Speaker 01: And we're a stalemate. [00:33:07] Speaker 01: We're not going any further. [00:33:08] Speaker 01: Why don't we go to Superior Court and let that process result in the appointment of an arbitrator? [00:33:14] Speaker 01: And you can make the argument to that arbitrator, it has to be one at a time. [00:33:34] Speaker 01: And as a practical matter, Your Honor, I think we'd be making the same arguments to the Superior Court that we've made to this Court, which is that the only appropriate resolution to this [00:34:10] Speaker 01: It is a refusal. [00:34:13] Speaker 01: You can imagine a scenario, Your Honor, in which the parties have the same claim. [00:34:18] Speaker 01: The parties have a dispute over how the claim should proceed on the merits. [00:34:23] Speaker ?: Say, Ms. [00:34:24] Speaker 01: Jones believes there should be an individual arbitration, and Starrs believes, to take the example from Heckman, that the merit should be decided by a game of ping-pong. [00:34:34] Speaker 01: Now, Ms. [00:34:35] Speaker 01: Jones goes to [00:34:40] Speaker 01: Arbitrator decide that threshold issue of how the merits are decided and stars writes jams and says no actually the threshold dispute needs to be decided by a game of ping-pong as well and in that case you've got a refusal by stars to proceed but I don't see that here I see here a process by which the California law provides you can go to Superior Court to proceed [00:35:19] Speaker 01: to arbitrate, which is what the Federal Arbitration Act [00:35:54] Speaker 01: to arbitrate. [00:35:57] Speaker 01: And I'm missing that. [00:35:58] Speaker 01: In accordance with the terms of the agreement. [00:36:00] Speaker ?: That's right, Your Honor. [00:36:01] Speaker 01: The terms of the agreement provide for an individual arbitrator to resolve the dispute. [00:36:06] Speaker 01: And I'm like Heckman actually doesn't say that. [00:36:34] Speaker 01: Is it your view that a Superior Court could decide the issue of whether claims should be consolidated or not? [00:36:41] Speaker 01: I thought the narrow authority would be to pick an arbitrator. [00:36:45] Speaker 01: Is there something broader that the Superior Court could step in and do? [00:36:50] Speaker 01: I think that the statute allows for the appointment of an arbitrator, and we would then have to argue to Jams that an individual arbitrator— You've got an arbitrator once a [00:37:03] Speaker 01: Why doesn't the argument belong there? [00:37:06] Speaker 01: Because the consolidation has been predetermined in violation of the terms. [00:37:10] Speaker 01: And you can argue to the arbitrator that these have to be taken up one at a time. [00:37:14] Speaker ?: And the default rule is just different. [00:37:17] Speaker ?: The terms in the law provide for an individual arbitrator who can decide to [00:37:38] Speaker 01: Understand why that arbitrator can't resolve the issue [00:38:53] Speaker 01: on track, so an arbitration proceeds. [00:38:57] Speaker 01: That we agree with, Your Honor. [00:38:58] Speaker 01: I think the issue is that Ms. [00:39:00] Speaker 01: Jones's position is that individual arbitration is what's appropriate. [00:39:03] Speaker 01: And with that, I thank the Court. [00:39:07] Speaker 01: Could an arbitrator, once appointed, decide to reverse the decision to consolidate? [00:39:17] Speaker 01: Under Jam's Rule 11, [00:39:41] Speaker 01: configuration is important because in that situation you have a completely different scenario than what the terms contemplate, which is that the individual arbitrator makes the threshold determination of whether consolidation is appropriate and not the threshold determination of whether other parties can be deconsolidated. [00:40:02] Speaker 01: I think the configuration does make a difference.